1. Q: Which kind of materials can be process?
A: All kinds of oil seeds. For example of common oil material:soybean, rice bran, corn germ, cottonseeds, peanut, sunflower, rapeseed, palm fruit etc from the pre-treatment,pressing,solvent extraction and refining plant.
2. Q: What’s the production capacity can you process?
A: 3-5000 tons per day. We can manufacture as customized order.
3.Q: How long is your guarantee ?
A: One Year guarantee. We shall supply free exchange for spare parts. After this period, we shall charge at low cost to keep after service. You will be welcome to contact us with any problem might occurred.
4.Q: How is the quality of your products ?
A : Our products are manufactured strictly according to national and international standard, and we take a test on every equipment before delivery.
5.Q:Can you install the machine in local place?
A: We will send our engineers to local place to help installing the machine and provide technical guidance.
6.Q: What’s the payment terms?
A:T/T,Trade Assurance,Western Union, MoneyGram,L/C, Cash etc.
7.Q:Are you a manufacturer or a foreign trade company?
A:We are an industry and trade integrated company.
8.Q:What if I don’t operate this product?
A:Our machine operation video and manual are for your reference. If necessary, we will send engineers to train for you personally.
9.Q:Can you provide more information about production and quote the best price?
A:According to your needs, we will choose the right product for your reference. When we determine one or several products, we will quote you the best price.
10.Q:How long does it take to receive my product?
A:our business manager will recommend the appropriate transportation route for you to ensure safe and fast delivery of the goods.
11.Q:How is the quality of your products guaranteed?
A:After the completion of production, our quality inspection can not test the product. If you need it, we can provide third-party testing service to ensure the stable production of the equipment.